New Workcred Case Studies Showcase Collaborative Models among Certifications

02/23/2022

First Studies Focus on Certifications for Pharmacy Technicians, Risk Management, and Energy Management Professionals

Revealing that collaboration among key stakeholders can have a positive and long-term impact on certifications and workforce development, a new series of case studies developed by Workcred and its Credentialing Body Advisory Council showcases the power of collaboration.

The first three case studies focus on certifications for risk management, pharmacy technicians, and energy professionals—detailing information about the purpose and need of the credential, the collaboration partners involved, and the challenges and lessons learned from using a collaborative model to develop the certification.

Case Study: Institute for Energy Management Professionals Certifications

Seeing the need for qualified individuals to consult, audit, and verify energy management practices and energy performance, the International Standard Organization developed the standard, ISO 50001: 2018, Energy management systems – Requirements with guidance for use. To qualify individuals in the United States, the U.S. Department of Energy sought a certification body to develop the schemes and objective competencies for a professional certification program in energy management. In response, the Enterprise Innovation Institute at the Georgia Institute of Technology proposed the launch of the Institute for Energy Management Professionals (IEnMP), an affiliated research center, to become the certification body.

This case study highlights how the IEnMP developed and maintained three certification programs, and details IEnMP’s transition to an independent certification body while navigating related challenges along the way.

Case Study: Pharmacy Technician Certification Board Certified Pharmacy Technician Certification

There are currently no national standards for pharmacy technician certification, education, training, or regulation. As a response to the lack of national standards, this case study describes how the Pharmacy Technician Certification Board brought key stakeholders together in 2017 to discuss all elements of pharmacy technician certification in an effort to find common ground and continue moving pharmacy practice forward.

The efforts yielded strong areas of consensus regarding knowledge, skills, and abilities for entry-level technicians across all practice settings. Several of the stakeholder organizations made substantive changes to accreditation standards and certification requirements. Additionally, several state regulators have taken concrete steps toward standardizing requirements for pharmacy technicians.

As the case study emphasizes, stakeholder buy-in, regulatory mandates, or a combination of both are critical for the success of national pharmacy technician certifications, accredited education and training, and practice advancement.

Case Study: RIMS-Certified Risk Management Professional Federal Government Micro-Credential

This case study explores how the Risk and Insurance Management Society (RIMS) and its partners developed the RIMS-Certified Risk Management Professional Federal Government Micro-Credential (RIMS-CRMP-FED) to advance enterprise risk management practices within the federal government. RIMS-CRMP-FED enables enterprise risk managers within federal agencies to make risk-informed decisions to create and sustain value.

The study also focuses on how using a public-private sector, collaboration-model approach resulted in the development of a credential that focuses on the specific competencies of public-sector enterprise risk managers and is applicable to enterprise risk managers across federal agencies. Furthermore, the report details how the RIMS-CRMP-FED micro-credential provides the base to assess the competency requirements of all candidates, thereby assuring comparability and consistency between practitioners of federal enterprise risk management.

Stay tuned for further case studies to be released in this ongoing series highlighting collaborative efforts in certification.